pprivacy
Privacy policy and cookies
WHO WE ARE?
Longlife – Saboaria Artesanal Portuguesa, Lda. is dedicated to the production and commercialization of an exclusive range of perfumed and dermatological soaps, using certified raw materials in order to guarantee the unquestionable quality of the soap, with intense aromas and smooth textures, as well as the marketing of candles and diffusers.
LEGAL MENTIONS
LONGLIFE – SABOARIA ARTESANAL PORTUGUESA, LDA. RUA CARDILLIUM, Nº 5 2350-083 TORRES NOVAS, PORTUGAL Web hosting: www.longlife.pt
DATA PROTECTION
Your personal data existing in the various computer systems and databases of Longlife were collected through contractual relationships and professional interventions with your employees customers. These will be used simply for the purposes mentioned below and for sending promotional and informational campaigns via email.
You may delete your personal data from our databases, at the time you deem appropriate, as long as you express this wish via email to store@longlife.pt. Currently, Longlife is governed by compliance with the Law in force, that is, Law 67/98, of October 26, amended by Law No. 103/2015, of 08/24.
After May 25, 2018, the General Regulation for the Protection of Personal Data (RPGD) No. 2016/679 of the European Parliament and of the European Council, of April 27, 2016, which establishes and standardizes the processing and protection of personal data.
Longlife guarantees that your personal data will not be transferred to, let alone sold to, another company. On the other hand, Longlife cannot guarantee the confidentiality of your personal data via email, as they are essential for the normal functioning of the company.
The conservation of your personal data will be carried out for the period necessary for the provision of services, invoices and compliance with legal obligations and for the purposes of marketing “related to the area of activity”.
PURPOSE OF DATA COLLECTION
Longlife processes the data of its users and customers, with the sole purpose of satisfying purchase orders through the website, products and services, in order to register purchases, send products and eventual returns and/or exchanges of these products, as well as to respond to contact requests via the website and to send newsletters to promote your goods and services.
WHAT ARE PERSONAL DATA PROTECTED?
Currently, Longlife collects essential personal data in order to communicate effectively with its customers and guarantee you increased satisfaction with its services. Namely:
Name: essential to identify the customer and the related order.
Address: essential to send orders
Telephone contact: essential to send orders
Tax Identification Number: optional
Email: essential to contact the customer in case of need
HOW DO YOU PROTECT YOUR DATA?
Your personal data are stored in a virtual space where the person responsible for the database and the people destined for its use have access. Thus, Longlife is protected in accordance with the Law in force.
No additional technique will be used to obtain your personal data and extraordinary information. Furthermore, Longlife guarantees that it does not alter or modify your personal data existing in our database.
This website has implemented security policies and technical measures in order to protect your data. These measures are applied to prevent unauthorized access, improper use, unauthorized modification, and lawful accidental destruction or loss.
PERSONAL DATA MANAGEMENT
Your personal data will only be collected with your implicit consent and its use is intended only for communication between the consumer and the company, and for sending email marketing campaigns.
COPYRIGHT
The contents, images and videos on this website were produced internally or using a third-party company. It is essential to reflect that any modifications or complete copy of this website will be reprehensible. In this sense, it should be noted that Longlife is fully protected by Portuguese and international law on data protection, copyright protection and intellectual property protection.
If a full or partial copy of this website is found, Longlife will use all means and tools available to condemn the infringements. Furthermore, it reserves the right not to accept campaigns or advertisements from third-party companies.
This company may enjoy the right to modify any text, images or videos on the website, whenever it deems appropriate or desirable.
EMAIL MARKETING
By placing an order or subscribing to our newsletter, you are voluntarily giving your consent to the use of your data to receive marketing campaigns carried out by Longlife. To cancel this same receipt, just click at the end of the newsletter or send an email to cancel it via store@longlife.pt
LINK SYSTEMS
The link system that is being used on the website (internal and external links) aims to facilitate and improve the navigation and better direct the user to what he needs. This company cannot assume, in any way, any kind of responsibility for problems resulting from external links.
WHAT ARE COOKIES?
Cookies are small software tags that are stored on access devices via the browser (browsers), and this information is retained which is entirely related to your preferences, including personal data.
COOKIES USED
Longlife uses a set of cookies in order to allow a better performance and experience for the user. Each cookie stored is unique and contains anonymous information. Thus, cookies have the main function to determine the usefulness, interest and number of users who visit our website, in order to allow faster and more efficient navigation, eliminating the need to enter repeated information.
Longlife currently uses the following cookies:
Strictly necessary cookies: allow the user to browse the website and use its applications, as well as access the website's security areas.
Analytical cookies: allow the company to be aware of some informational data in order to improve the performance of your website.
Advertising cookies: allow targeting marketing campaigns based on the interests of each user. Furthermore, they limit the campaign and help measure the effectiveness of the campaign.
The acceptance or deactivation of cookies can be carried out at any time. However, it is essential to be aware that this deactivation will create some navigation and graphic coherence issues. Please note that browsers store cookies and in turn some personal data for which we cannot assume any responsibility
DATA HOLDER RIGHTS
Right of access and rectification of personal data
The customer can ask Longlife to confirm that their personal data are object of treatment, as well as accessing them and requesting their correction or alteration. Longlife undertakes to respond to the request within a maximum period of 30 days.
Right to data deletion
The customer has the right to delete their personal data from Longlife's databases, unless their preservation results from a legal requirement.
Right to data portability
The customer has the right to request Longlife to send the collected personal data to another entity, without any associated costs, unless this entails significant charges, due to its length and complexity.
Right to complain
The customer has the right to file a complaint with the National Data Protection Commission, whose contacts can be consulted at www.cnpd.pt.
Right to limit the processing of personal data
In certain circumstances, the data subject has the right to have the data processing carried out by the data controller limited.
